BEYOND CLIPS POLICY
Children Policy-We love families and children,but we use chemicals, hot irons and sharp scissors – we don’t want anyone to be injured while visiting. However, the salon not responsibility for any injury.
Payment- Salon accepts cash and credit card only. With credit card must be minimum spend of $9.00. No personal or business check.
Charges-All charge for services rendered are expected upon commencement of services. We will be more than happy to discuss all charges. Considering that all services are individually priced, please request a total price prior to receiving services. If you should conclude that you are unable to pay for all your services, we will gladly reschedule your appointment.
Professional Retail Policy-Products may be returned within two weeks of purchase in original condition unopened, unused with receipt.
Money refund or Credit-We always try our best to do our jobs to satisfied customer butthere is NOT100% guaranty on chemicals service and NO money refund or credit back for the haircuts or chemical services. We’ll give your re-services in one week from the day you received the service with no charge.
Services- The salon has the right to deny the service.
Patch Test-We recommend a skin patch test 48 hours before all color or bleaching services.
Client Late Arrivals-If a client is more than 15 minutes late their appointment will be rescheduled. We firmly believe in the value of the client’s time and make a conscience effort to avoid long waiting periods in the salon. If time is critical to your schedule on a particular day, please make us aware of your schedule when scheduling your appointment.
Walk-Ins-We welcome walk-in customers, however if it is not convenient with our schedule you may have a waiting period or need to schedule an actual appointment.
Client Missed Appointments-As much as we would like, we cannot guarantee any service for late arrivals (15 minutes or more). In most cases, we will have to reschedule you. We ask that you call us at least 24 hours in advance if you need to cancel your appointment. However, you may be considered as a walk-in.
Confirmation Calls-As a courtesy, we try to call and confirm your appointment a business day prior to your appointment. However, if we are unable to call or reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals and missed
If your overall attitude or conduct becomes unsatisfactory in the judgment of the salon, or you commit any of the above offenses or violate any other Salon policies, you may receive disciplinary action.
We appreciate your business, support, and loyalty to Beyond Clips. We’re always looking forward to serve you better.
This policy effective in January 2013